Recently, Hitachi Construction Machinery Sales (China) Co., Ltd. (hereinafter referred to as HCDC) partnered with Urumqi Zhongchen Weiye Engineering Machinery Co., Ltd. (hereinafter referred to as Urumqi Zhongchen), a distributor in Xinjiang, to deliver multiple ultra large hydraulic excavator equipment to local mining customers. At the same time, in order to better meet the market demand for large-scale and specialized mining machinery, HCDC convened technical service personnel nationwide in late July to conduct technical training for ultra large hydraulic excavators, further enhancing service response capabilities and support levels.
Hitachi Construction Machinery collaborates with distributors to deliver multiple ultra large mining hydraulic excavators
The centralized delivery was grand, and the responsible persons of HCDC and Urumqi Zhongchen, together with customer representatives, enhanced mutual trust through communication and exchange. The delivery involves multiple mining products, including EX1200-7, EX1900-6, etc., among which there are many star products that have won the annual TOP50 of China Construction Machinery, fully demonstrating Hitachi Construction Machinery's rich mining equipment system and customers' high recognition of Hitachi Construction Machinery's product quality.
The smooth completion of this delivery was achieved through the joint efforts of HCDC and Urumqi Zhongchen, providing customers with a comprehensive solution from construction plan formulation, model selection, and after-sales service parts supply, winning the trust and praise of customers. At the delivery site, a customer representative stated that the stability of the product and the timeliness of the service were the main reasons why the company chose Hitachi Building Machinery. Especially, comprehensive and meticulous after-sales service can effectively reduce downtime and ensure the continuous and efficient operation of the equipment.
In the field of mining machinery, Hitachi Construction Machinery products have always maintained excellent competitiveness, and have successively created multiple popular models that are well received by customers, accumulating a good industry reputation. As a super large equipment, the EX1900-6 hydraulic excavator imported from Japan has outstanding strength, with a working quality of over 190 tons. The Cummins QSK38 engine brings amazing mining capabilities. The detailed design of the large bucket, walking motor, full circumference channel, and electric folding escalator can adapt to harsh mining operating environments and optimize mining efficiency.
At present, the demand for large and ultra large machinery from domestic mining customers is becoming increasingly prominent. In order to improve the after-sales service capabilities of related equipment, HCDC held a mining equipment technology training conference in Shanghai from July 22nd to 27th, attracting technical service personnel from dealers across the country to participate. Through technical explanations and case analysis exchanges, engineers have gained a detailed and comprehensive understanding of Hitachi Construction Machinery's new generation of ultra large mining products, and their problem-solving abilities have been improved, laying the foundation for high-quality service work in the next stage.
With the advancement of efficient, intelligent, and specialized mining processes, high-quality large-scale mining machinery will gradually show its value. Based on its technological and service advantages, Hitachi Construction Machinery will further expand its channels, improve its product development and supply system, and continue to deepen its services, consolidate various businesses, and explore more possibilities together with national distributor partners.