As China's mining enterprises embark on the overseas expansion trend, the overseas EPC (Engineering, Procurement, and Construction) market presents both opportunities and challenges. Cummins has authorized dealers such as Zhejiang Tongxu to face the "must-answer questions" of overseas expansion, such as long distances, diverse working conditions, and strict standards. By relying on Cummins' global service standards and technical resources, Tongxu has deeply embedded the word "reliable" into every detail of its overseas power services, achieving a leap from "working alone" to "winning together".
Resonating in Sync
From "Desire" to "Partnership"
In 2022, Tongxu entered the overseas EPC market. Through rigorous comparisons with international standards, Tongxu realized that to expand and strengthen its overseas business, it must rely on a trustworthy brand and a strict service system. Cummins, which Tongxu has long admired as a technical benchmark, became Tongxu's authorized dealer and service provider in 2024, based on their shared pursuit of excellent quality.
Overcoming mountains and seas
Measuring service commitments with our feet
Relying on Cummins' global resources, Tongxu has established a powerful technical support network.
"Cummins has provided us with comprehensive technical support. From the daily management of the generator sets, node inspections and maintenance, to minor, medium and major repairs, as well as the management of the high-voltage system, when encountering complex problems, we jointly 'consulted' with Cummins experts and shared global technical resources."
At the same time, supported by Cummins' global supply chain, Tongxu established an efficient overseas spare parts warehouse to effectively solve the problem of "supply difficulties" in the project.
"Under Cummins' complete supply chain system, we have also established an efficient overseas spare parts warehouse. By combining the operation requirements at the customer site, we pre-assemble spare parts in advance, achieving seamless connection between Cummins' original factory quality and Xu's on-site service."
System Construction
Making every service have a set of rules
The service for overseas EPC projects is not a one-time turnkey project but a long-term guarantee. Tongxu provides customers with full life cycle services through customized maintenance and digital upgrades.
Thanks to the joint efforts of Tongxu and Cummins, some of the on-site units have been operating stably for over 20,000 hours. This is not only the result of teamwork, but also a strong proof of Cummins' technical system and service standards winning a good reputation overseas.
