In the past two years, the structure of the Russian crushing and screening equipment market has undergone significant changes. With the withdrawal of European brands, companies from Asia are gradually entering the market. Among them, Puzzolana is the largest manufacturer of crushing and screening equipment from India.
Puzzolana's equipment demonstrates extremely low operating costs. The company's customers are satisfied with the production efficiency of the equipment, and some customers have started to form duplicate orders.
At present, the only official distributor of Pozzolana crushing and screening equipment in Russia is Heavy Siberian Machines (TSM), which is responsible for the sales of Pozzolana mining crushing equipment in Russia. We chose to cooperate with Puzzolana precisely because the manufacturer has rich experience in the industry and strong production capacity in Asia. Puzzolana is the largest crushing and screening equipment manufacturing plant in India, with a history of over 60 years. Puzzolana's equipment is currently used in more than 30 countries around the world. For us, the most important thing is that the product variety is suitable for the Russian market, and the cooperation with suppliers is economically advantageous, "said Alexey Eremin, General Manager of Т S М Company. The key advantage lies in the sales and service market of construction machinery, and Т S М Company is not a novice. In addition to Puzzolana, Т S М is also the official representative of brands such as CASE Construction, BAWOO, MERKO in Russia. Alexei Yerimin pointed out that the Puzzolana brand fully meets the high requirements of domestic mining companies in Russia. Puzzolana's mobile crushing and screening equipment is known for its high productivity and reliability. They have advanced production and research bases, and provide high-quality products that meet international standards. These equipment can efficiently crush and screen various materials such as stone, ore, gravel, and sand. One of Puzzolana's main competitive advantages is that its equipment demonstrates the lowest operating costs among similar products. In addition, Т S М company maintains close cooperation with Puzzolana manufacturers. Our Indian partners provide training and consulting services, personally attend customer sites, and participate in equipment debugging. The continuous presence of factory experts is crucial for both us and our customers-- Alexei Yerimin further elaborated.
'Service' is a particularly proud part of Т S М company. The company has invested significant energy and funds in technology equipment and services, with a service department of approximately 150 employees.
As the official distributor of the Puzzolana brand with high standards, Т S М company undertakes a wide range of tasks. The service is comprehensive, from logistics and customs clearance to EPSM handling of self-propelled equipment. Т S М attaches great importance to the service aspect in their work. Firstly, we maintain inventory of the most popular equipment models and are equipped with a rich inventory of spare parts. Secondly, the manufacturer's service team is always present when the equipment is first started. Thirdly, the service engineer team stationed at the Puzzolana factory in Russia enables us to quickly solve technical problems. Service is a particularly proud part of our company. We have invested a lot of energy and funds in technical equipment and services, and the service team has about 150 employees. We have formed a dedicated service team responsible only for crushing and screening equipment. The services we provide meet the expectations of our customers when cooperating with European brands. Our standards are undoubtedly high, and these standards have already been set, and we have been working hard to ensure that they are met. Alexei Yerimin emphasized.
